Why Bedside Manners Matter: Do You Know How to Talk to Your Doctor?
Customer service is something that is emphasized in almost any profession. Somehow, though, customer service is often an afterthought in the practice of medicine. But does it matter? Isn't it just good enough that a doctor be knowledgeable? Isn't it more important for him or her to know how to treat your illnesses than to be friendly? Or is it... Bedside manners matter because in order for a doctor to know how to treat you, he needs to know what is wrong with you. That involv